Meet the Ombudsperson

Rebekah (Revie) Bao

Revie is a graduate of ASM’s Bachelor of Business Administration program – Human Resources Concentration and holds a degree in Psychology from the University of San Carlos in the Philippines. Revie has an extensive background in human resources and employee recruitment in the Philippines and currently works as an HR Associate in Vancouver. 

She has a strong professional background, exceptional communication and organizational stills and experience with Acsenda as a student and part-time employee while studying. 

The Student Ombudsperson is an independent person who helps resolve student concerns, complaints, or conflicts with Acsenda School of Management in an impartial, confidential, and informal way to prospective, current, and former students of Acsenda who may be unfamiliar with Acsenda’s processes and policies and believe they may have been treated unfairly.

The Student Ombudsperson receives and investigates student complaints, reports on findings, and helps achieve just and equitable settlements. The Ombudsperson is an advocate for fairness and an agent of change. The Student Ombudsperson reviews and evaluates existing school policy relating to student matters and shall make recommendations where any policies, rules or procedures appear unclear or inequitable to assist the school in revising or developing such policies and procedures. The Student Ombudsperson does not provide legal or psychological counseling, and does not replace the existing services and support systems provided by Acsenda School of Management.

Students are always advised to consult with the existing resources within Acsenda such as Student Services, the Registrar’s Office, and Academic Deans and Directors to resolve any concerns. 

However, in cases where a student is unable to resolve through our regular support systems, they can be advised to contact the ombudsperson for further information.