Website S.U..C.C.E.S.S.

Do you want to support a senior in your community?

We are currently recruiting friendly and patient volunteers to provide companionship and support to seniors in the community. This program is designed to help seniors to remain active, engaged, and independent by providing them with friendly visit services.

Key Responsibilities

The Program matches seniors with volunteers for weekly check-ins and taking grocery orders. The goal is to improve seniors’ quality of life, assist them to stay independent, and increase their self-confidence. Activities typically include:

  • Building and fostering a supportive relationship
  • Provide weekly phone check-ins to seniors in need of grocery delivery services
  • Maintain accurate record of grocery items needed by the seniors
  • Logging volunteer hours in Better Impact
  • Contacting program staff with any concerns about the client

Time Commitment and Schedule

  • Anywhere from 45min to 1.5 hours on Sunday, Monday or Tuesday between 9:00am-3:00pm
  • 6-month minimum commitment preferred


  • Age 19 years or older
  • Intermediate English or above
  • Additional languages: Cantonese and Mandarin
  • Training and/or experience supporting seniors and/or person with disabilities (an asset)
  • Training and/or experience in counselling (an asset)
  • Available to attend and complete volunteer orientation and training sessions
  • Clear Criminal Record Check

Personal Traits/ Qualities Desired

  • Patient, caring and compassionate
  • Able to establish good rapport with seniors
  • Reliable, punctual and responsible
  • Respects and promotes diversity and inclusion

Orientation and Training Provided

  • General orientation to S.U.C.C.E.S.S
  • Specific orientation and training for the volunteer position

Benefits of Volunteering

  • Support seniors in the community to remain healthy, active, and independent
  • Learn and gain experience from working with seniors
  • Volunteer appreciation event
  • Letter of Reference available upon request after completion of 6 months volunteering


This position will be supervised by the Senior Services Coordinator.

Benefits to Volunteering

  • Gain valuable experience and learn new skills
  • Make social connections with seniors in your community
  • Help seniors live more comfortably in their own homes while maintaining important social inclusion.
  • Receive a letter of recommendation after 40 hours of volunteering

To apply for this job please visit