COVID-19 Update

Recent Developments

As of March 2020, the government of Canada has made it mandatory that anyone entering Canada must self-isolate for 14-days upon arrival. Currently, the borders are closed to nondiscretionary travel.

Acsenda will be offering classes on campus which will mean that students are required to come to campus.

Students must present the following upon arrival in Canada: their Acsenda Travel Letter, approved Self-Isolation Plan, Student Visa, and Passport.

Failure to comply to self-isolate requirements may result in dismissal from Acsenda School of Management, fines by the government, and/or deportation.

As well, check that the language is consistent with that of immigration and government.

Preparing to Study in Canada

  1. Complete the Federal ArriveCAN application
  1. Submit the quarantine plan to Admissions for approval
    • Send to:
    • Plan should include:
      • Personal information
      • Flight/Arrival details
      • Where you will stay during your 14-day quarantine – proof of arrangements
      • How you will get to your accommodation once you reach Canada (i.e. taxi)
      • How you will get your groceries
      • How you will access other essential services such as:
        • Medical care (example: will use the GuardMe doctor app or call 911)
        • Medications (example: I will bring enough of my medication to support me for my first four weeks)
        • Cleaning supplies (example: I will order them online and have them delivered)
      • Explain the social or familial support you will have in Canada
    • Admissions staff will respond within 24 hours regarding your plan. They may suggest edits to the plan to ensure it fits government requirements.
    • Once your plan is approved, Admissions will issue your Travel Letter.
  1. Submit the approved plan to the British Columbia government
  1. Notify Admissions of arrival day in Canada
    • Classes start on Monday, September 28th so plan to arrive in Canada at least 14 days prior to this date – students can arrive after – they will just need to delay coming to class until after the self-isolation period is finished.
    • Failure to provide the plan and travel letter to Canada Border Services may result in being denied entry into the country or province.
  1. Go straight to quarantine location from airport and do not leave that location for 14-days
    • Do not take public transportation to your accommodation, must use private services such as a taxi, rental car, or ride-share program.
  1. Check in with Student Services at least three times a week
    1. Monday – Friday (11:00am -1:00pm PST) Join the Student Services room on Zoom to check in and ask any questions you may have.
    2. The link to join will be available on the main page of our student portal (MyASM)
    3. Once your plan is approved you will receive an email from Student Services providing the information on the virtual drop-in sessions.

CERB Update

The Canada Emergency Response Benefit, which provides temporary income support of $500 (CAD) has been extended by eight (8) weeks. The CERB will now continue to be available until Oct. 3. 

According to a post on the Canadian government website, CERB is available to residents in Canada who have stopped working because of COVID-19 and have not voluntarily quit their job; who had an income of at least $5,000 in 2019 or in the 12 months prior to the date of their application; and who are or expect to be without employment or self-employment income for at least 14 consecutive days in the initial four-week period.

As well, seasonal workers and those who have recently run out of employment insurance will now also be eligible for CERB. People who make less than $1,000 a month due to reduced work hours will also qualify.

“Workers who are not Canadian citizens or permanent residents – including temporary foreign workers and international students – may be eligible to receive the benefit if they meet the other eligibility requirements,” the government statement explained.

Flexibility in Post-Graduation Work Permit Rules

“International education represents a significant economic benefit to Canada, with international students contributing $21.6 billion to Canada’s GDP and supporting nearly 170,000 jobs in 2018. International students are also often excellent candidates to apply to remain in Canada permanently, with nearly 54,000 former students becoming permanent residents in Canada in 2018.

The COVID-19 pandemic has had a considerable impact on international students. In response to the health and travel restrictions that are in place, many designated learning institutions (DLIs) are offering their courses online.

Post-secondary institutions and prospective students alike are considering their approach to the fall semester. Both have sought guidance from Immigration, Refugees and Citizenship Canada regarding eligibility for the Post-Graduation Work Permit Program (PGWPP) for students starting at an eligible DLI this fall.

Under normal circumstances, criteria for the PGWPP limit an international student’s ability to pursue a program via distance learning, from inside or outside Canada, and time spent studying outside Canada is deducted from the length of the work permit for which they are eligible.

PGWPP eligibility will not be affected for international students whose fall 2020 courses will be online due to COVID-19. This is in line with guidance provided to students already studying in Canada or whose program had a spring or summer start date.

Students in this situation may begin their classes while outside Canada and complete up to 50% of their program via distance learning if they cannot travel to Canada sooner.

In addition, they will not have time deducted from the length of a future post-graduation work permit for studies completed outside of Canada, up to December 31, 2020.

Orientation for Term 3 will be conducted online through an app known as BigBlueButton. It will serve as a live information session for new students, an opportunity to ask questions in real-time and learn more about our online learning initiatives and what Acsenda is doing to protect our community and communities beyond our campus. We recommend that all new students attend this session.”

For more information surrounding travel and immigration, visit:

Study from your home country

  • Acsenda will permit students who are currently outside of Canada to begin taking a limited selection of classes online providing they:
    • Are accepted into an Acsenda degree program (Issued a Letter of Acceptance (LOA)), and
    • Are unable to travel to Canada at this time due to travel restrictions, and
    • Have either received, have been approved or are in the process of applying for a Visa/eTA or Study Permit
  • According to the Canada Immigration website, International students in this situation are permitted to begin their classes online while outside Canada.
  • Students in this situation will still be eligible for the Post Graduate Work Permit Program (PGWPP).
  • Students who are not successful in obtaining their visa/eTA/Study Permit approval, will be entitled to a refund under the terms and conditions of our Refund Policy.
  • Duolingo is now temporarily accepted as one of the English Language Proficiency Tests; Duolingo English Test (DET) 110-120:

Work hours restriction for international students removed

Starting immediately, the government will remove the restriction that allows international students to work a maximum of 20 hours per week while classes are in session, provided they are working in an essential service or function, such as health care, critical infrastructure, or the supply of food or other critical goods.

For more information, CLICK HERE.

General Information

Who to contact?

Enrollments: 778 227 5504 and 778 772 8722

Information: 778 227 5454

In addition, here are some recent updates regarding COVID-19:

  • Within Canada, and British Columbia, measures are being taken to contain the spread of the virus.
  • The Provincial Health Officer issued direction against gatherings of 50 people or more.
  • People are asked to stay home and avoid going out unless absolutely necessary.
  • All travelers coming into Canada to self-isolate for 14 days.

While many of the online program options are available through a smart phone, students will need a laptop for your program and if you do not already have one, you should arrange to purchase one.

Returning Acsenda Students

  • Courses will continue to take place in real-time so students can talk to one another and ask questions in a classroom environment. You will access your courses through Moodle and My ASM. Please watch for special instructions on how to access your information.
  • If you have a class scheduled on Tuesday at 9 am in Room 222 at Acsenda, you will have that same class (with the same students) in the course’s online classroom, instead.
  • All Internships and Practicums are cancelled for Term 3. Students affected will be advised of alternate arrangements.
  • If you need to register for classes, please contact the Registrar’s office. There will be no penalty for late registration.

New students currently in Canada and starting in Term 4

  • All students who have recently arrived in Canada or left Canada and returned, must self isolate for 14 days.
  • Please contact the Registrar’s at to register for classes and you will receive further information on your program and your class schedule.
  • Courses will continue to take place in real-time so students can talk to one another and ask questions just like you would in a regular classroom environment.
  • Acsenda will also provide an online orientation to assist you with the start to your program and how the online classes will work.
  • Please join the webinar (see times below) for additional information on housing, medical insurance, services and support in Canada.

New Students starting in Term 4 who have not yet arrived in Canada

  • Unless you are a Canadian Citizen or Permanent Resident, you will not be able to enter the country due to the temporary border closure currently in place.
  • If you have an Offer, or a visa, or a study permit, you will be offered a selection of online courses into which you can enroll.
  • To enroll in these courses, please email the Registrar’s Office In your message, include your student number. The Registrar Office staff will get back to you with details about your program and assist you with registering for classes.
  • If you have any questions about your enrollment please contact and we will help answer any questions you may have.

Student Life

Although we will not be getting together on campus, there will still be lots of ways for students to connect and interact. Acsenda will be promoting digital social events throughout the course of the term so that our students can stay in touch with each other, have fun and learn new things.

Orientation Webinar:

These sessions will be uploaded to this page soon.

Regular Updates

Acsenda will continue to monitor the BCCDC for developments regarding COVID-19 and will act accordingly based on their health and safety precautions. We will update you further by email as well provide updates on our website and MyASM.

Additional Help

Acsenda has established a health and safety resource for students, known as the ‘AskAboutCOVID’ helpline. If you have any questions or concerns, please contact

We encourage students to use this great resource. We will have more information regarding additional support measures soon.