Course Withdrawal and Refunds2022-07-12T16:56:38+00:00
Course Withdrawal and Refunds
If you need to withdraw from a course after registration, you need to inform the Registrar’s Office in writing and complete the required form. Depending on when the withdrawal request is received and approved, you may be entitled to a refund. Please discuss this with the Registrar’s Office before you stop going to class. See the Academic Calendar for the full refund policy.
Refund Policy Table
(Effective July 2, 2019)
International Students
| Deposits paid prior to program registration are non-refundable unless an application for a study permit has been denied.
Students requesting a refund of their tuition deposit due to a study permit denial are subject to a $430 administrative and application fee. |
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WITHDRAWAL FROM THE PROGRAM BEFORE AN APPLICANT HAS REGISTERED FOR CLASSES IN THEIR FIRST TERMInternational students who have paid the required tuition deposit and received a Letter of Acceptance |
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| AFTER THE START OF A REGISTERED STUDENT’S FIRST TERM OF STUDY | ||
| Status of Study Permit | Amount RETAINED by Acsenda | |
| RECEIVED | 100% of the deposit quoted in the LOO or $6000 | |
| DENIED (Must provide proof of Study Permit denial Letter) |
$430 Administrative and Application Fees | |
| AFTER REGISTRATION 1ST TERM OF STUDY | ||
| Withdrawal Period / Student Dismissal | Amount RETAINED by Acsenda | |
| At any point after the first day of classes of the first academic term as outlined on the Enrolment Agreement. | 100% of total fees under contract including textbooks, health insurance and applicable fees (not less than $6000) | |
| FOLLOWING SUCCESSFUL COMPLETION OF THE FIRST TERM OF STUDY AFTER A STUDENT HAS SIGNED AN ENROLMENT CONTRACT AND REGISTERED FOR FOR EACH ADDITIONAL TERM | ||
| Withdrawal Period / Student Dismissal | Amount RETAINED by Acsenda | |
| After the Enrolment Contract has been signed and before the first session of a registered class | 30% of total tuition and term fees under contract plus applicable fees, fines or dues owing | |
| After the first session of a registered class | 100% of total tuition and term fees under contract (No refund) | |
| Note: Application fee, student fees, textbooks, fines, dues owing, financial penalties and taxes are non-refundable. Outstanding tuition fees owing will be deducted from the amount refunded.
*If an International student already holds a valid study permit, they fall within the “Received” status of study permit. |
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Domestic Students
| AFTER STUDENTS HAVE SIGNED AN ENROLMENT CONTRACT FOR A GIVEN TERM | ||
| Withdrawal Period / Student Dismissal | Amount RETAINED by Acsenda | |
| After the Enrolment Contract has been signed and before the first session of a registered class. | 30% of total tuition and term fees under contract plus applicable fees, fines or dues owing. | |
| AFTER THE START OF THE TERM | ||
| Withdrawal Period / Student Dismissal | Amount RETAINED by Acsenda | |
| After the Enrolment Contract has been signed and before the first session of a registered class. | 30% of total tuition and term fees under contract plus applicable fees, fines or dues owing. | |
| After the first session of a registered class. | 100% of total tuition and term fees under contract (No refund). | |
Additional information for both International and Domestic Students
- Refunds for students or applicants who paid by credit card and cancel/do not start are subject to an administrative fee of 2% of the total amount paid.
- Where a student is deemed not to have met the institutional and/or program-specific minimum requirements for admission, the institution must refund all fees paid under the contract, less the applicable non-refundable application fee and an administrative fee.
- Where an institution provides technical equipment to a student, without cost to the student, and the student withdraws or is dismissed, the institution may charge the student for the equipment or use of the equipment on a cost-recovery basis, unless the student returns the equipment unopened or as issued within fourteen (14) calendar days.
- Refunds owing to students are paid within thirty (30) business days of the institution receiving written notification of withdrawal and all required supporting documentation, or within thirty (30) business days of an institution’s written notice of dismissal.