BADM430 – Negotiation & Conflict Management

The purpose of this course is to understand the theory and processes of negotiation as it is practiced in a variety of union and non-union settings. It is designed to be relevant to the broad spectrum of negotiation problems that are faced by managers and professionals including sales and purchasing negotiations as well as industrial relations negotiations. Theories of conflict, the structure of conflict and the content of conflict will be stressed. Intervention strategies for conflict resolution will also be examined.